Success Story
April 14, 2020

IZIPIZI améliore sa communication et son efficacité avec Letsignit

Interview de
Damien Marty
Chief Technical Officer
Par
Amandine Fernandez
Head of Acquisition
La marque de lunettes design, colorées et de qualité IZIPIZI a choisi Letsignit pour créer et gérer les signatures mails de tous ses collaborateurs. IZIPIZI aujourd’hui présente en France, au Royaume-Uni, en Belgique et sur le web s’assure ainsi une parfaite harmonisation de ses signatures ainsi que la diffusion de ses messages auprès de tous ses interlocuteurs.

IZIPIZI AVANT Letsignit

Avant Letsignit, la graphiste d’IZIPIZI réalisait des signatures mail au format image. Ensuite, elle les transférait une à une aux collaborateurs qui devaient les ajouter dans leurs emails. La tâche n’était pas automatisée et la graphiste devait réitérer l’opération à chaque nouvelle campagne marketing ou nouvelle collection. Résultat, il arrivait régulièrement que des collaborateurs n’aient pas la bonne campagne au bon moment, tant il était compliqué pour les équipes de garder le contrôle sur un flow non-automatisé, tel que celui-ci.


Quand IZIPIZI rencontre Letsignit

C’est Damien Marty, Responsable Systèmes d’informations d’IZIPIZI depuis un an et demi qui a instauré la solution chez la marque. Ayant déjà mis en place la solution dans l’une de ses précédentes expériences, il a naturellement proposé l’outil pour résoudre – une nouvelle fois – une problématique rencontrée par une multitude d’entreprises !

« Depuis que Letsignit est en place chez IZIPIZI, chaque collaborateur a le même modèle de signature et nos campagnes se mettent automatiquement à jour quand notre graphiste programme la nouvelle campagne sur la plateforme. »
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De multiples valeurs ajoutées

Si le déploiement de la solution s’est fait très rapidement, IZIPIZI relève également de nombreux autres avantages d’avoir centralisé la gestion de toutes ses signatures mail :

  • Un gain de temps probant
  • Des signatures et des campagnes homogénéisées pour 100% des collaborateurs
  • Une communication maîtrisée et renforcée
  • Un accès à des indicateurs de performances pour mesurer ses actions

Les 3 mots d’Izipizi pour décrire Letsignit

  1. Simple,
  2. Rapide,
  3. Efficace.

Si vous n’avez pas encore sauté le pas, testez gratuitement la solution pour vous rendre compte par vous-même de son efficacité !

Questions
Fréquentes
1
Is it possible to track the number of clicks on email signatures?

Yes, with the 'Campaigns' offer, it is possible to track the number of clicks on the email signatures of all your employees in the 'Statistics' area of the platform.

You can then access a detailed or global view of the number of clicks on the email signatures of each employee. You can use the search option to target a specific signature or a given period. Finally, you have the possibility to export all statistics to an Excel document.

If you launch campaigns with banners inserted in your email signatures, you can also access their performance via this same space.

2
Can we add links to social networks, our website, and appointment-setting applications such as Calendly?

With Letsignit, you can easily add social network icons in your collaborators' email signatures and link to your company pages. Also, our "attributes" feature allows you to manage personalized URLs for each of your collaborators such as their individual LinkedIn profile.

And that's not all: you can add links to an appointment-setting application, allow your customers to leave reviews easily, and integrate our 'Chat on Teams' widget to let anyone start a discussion via Microsoft Teams chat.

3
Can employees update their signature information themselves (number, function, etc.)?

It’s up to you! As an administrator of the Letsignit platform, you choose whether or not to grant modification rights to your employees. These permissions are managed on an attribute-by-attribute basis, which means that you can decide to allow the employee to change their phone number, but not the address of your premises, for example.

This feature applies to all attributes in your directory, including custom attributes created on Letsignit. When your employees change one or more attributes, your directory is obviously not affected.

4
Why it is important to standardize our email signatures on a large scale to ensure our identity and brand image?

It often happens that employees make their email signature their own: custom format, bad fonts, colors inconsistent with the brand standards... all of this has an impact on your brand!

A consistent visual identity is considered authentic and outperforms a perceived weak one by 20%. And, your customers are 2.4 times more likely to buy your products.

With Letsignit, take back control over your brand identity by standardizing all your email signatures. Our tool has many features that allow you to customize your signatures by department, by audience or by subsidiary. Not to mention the possibility of carrying out campaigns within your email signatures thanks to our Campaign offer.

5
What is the user experience like for our employees?

What is the user experience like for our employees?

  • If you opt for the Letsignit Add-in for Outlook, they will have a dedicated space in their Outlook account where they will be able to view the signatures and campaigns assigned to them.
  • If you opt for the Letsignit Desktop APP, they will be able to preview all their signatures and campaigns in this space. If they want to change their default signature to another one when sending an email, this will be done in their signature library in Outlook.

In both cases:

  • They preview their signature before sending an email and choose from signatures assigned to them.
  • Based on the permissions granted, they will also be able to modify their personal information such as their name, position, or address in these spaces.

In short, they have autonomy in their email signature, but you keep control on the field, signatures, and banners they can edit or use.

6
Can my employees have multiple signatures available to them?

With our "multi-signature" feature, your employees can benefit from multiple email signatures. No technical manipulation is required. Thanks to our Add-in for Outlook or the desktop app, they can change their email signatures as they wish with just a few clicks.

Regarding the creation of email signatures, you can make several variations such as:

Everything has been thought of to go further in the personalization process based on the recipient of your emails.

7
Regarding “Green IT,” have you implemented measures to limit the digital footprint of email signatures?

If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.

As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:

  • Optimization of the weight of signatures and campaigns in emails.
  • Green features: lightening of signatures during response/transfer emails, possibility of not embedding images, implementation of lighter signatures for internal exchanges.
  • Integration of a 'Switch to Teams' widget to encourage your employees to continue their exchanges via chat, rather than email.

As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.

8
Regarding “Green IT,” have you implemented measures to limit the digital footprint of email signatures?

If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.

As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:

  • Optimization of the weight of signatures and campaigns in emails.
  • Green features: lightening of signatures during response/transfer emails, possibility of not embedding images, implementation of lighter signatures for internal exchanges.
  • Integration of a 'Switch to Teams' widget to encourage your employees to continue their exchanges via chat, rather than email.

As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.

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